Support

B-Scada aims to make its products the best they can be, but we also realize that there may be times when users need help configuring or using a product. That’s why we strive to offer the best support possible by rigorously testing and documenting each function and process used in our software. Because of this, we offer a variety of ways to contact us should you require assistance:

Help Docs

The online knowledge base extensively documents the controls available in Status Vision Designer and also covers various tasks commonly used in Status such as the processes for data binding, alarming and eventing configurations, and deploying both Windows and Silverlight projects once they are completed. We also maintain a change log of product additions and changes.

Email and Phone Support

Technical support is available via email or telephone during normal business hours for advanced or complex inquiries that are not covered in the knowledge base. Or, if you have questions about how to purchase Status, our sales staff is available to answer any questions or address any concerns you may have. Available during our normal business hours, they can Mobiform can be reached at the following email address and telephone number during normal hours of operation, which are as follows:

Tel: 1-352-564-9610
Toll Free: 1-877-FOR-XAML (US and Canada)
Support Email: support@b-scada.com
Sales Email: sales@b-scada.com

Monday - Friday
8:00 AM - 5:00 PM EST (GMT -5)